A product manager buildingtrust where people, AI agents,and institutions meet.
Five years building digital identity and biometric authentication at national financial scale: 60+ institutions, 10M+ identity users. Now applying that trust-architecture lens to AI, out of UW HCDE.
What I value
Five anchors I work from.
Trust-by-design
as a first principle
Curiosity
toward people, toward the world
Empathy
for the user and the context they live in
Grit
resilience from ownership
Collaboration
with great energy
Selected works
A wall of work that earned its trust.
Three rooms · pick one
Step into the part you’re curious about.
Observatory
what I'm pointing at
Monthly digests and side projects. The night sky of attempts that haven't made it into case studies yet.
Enter →Person · JiWisdom
curiosity
Long reads, short thoughts, field notes on systems, trust, and AI.
Enter →Person · YaeArt
intention
The story behind the work. From Seoul to Reims to Seattle to AI — one choice at a time.
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