Product managerIdentity & SecurityHuman-Centered AI

I bridge authorization and human trust in high-stakes systems.

From ISO 19092 biometric security work to identity systems for 60+ financial institutions and 14 airports, I've built that trust at national scale. Now I design AI agent governance people can see into, so they can delegate with confidence.

01Featured project

One Palm, 14 Airports: Privacy-⁠Preserving Biometric ID for Travel

In 2022 KFTC launched Korea's first cross-industry biometric ID, which lets a person enroll a palm once at one of 12 banks and use it at 14 airports. I led the go-to-market and the rollout, coordinated the banks, the airports and the scanner hardware vendor, and set privacy-first rules for handling palm-vein and facial sensor data.

palm check-in at the gate
the palm reader, gate 6
Role
Product manager, go-to-market and rollout
Partners
12 banks at launch, 14 airports, one scanner vendor
Enrolled
500K+ travelers in the first year
Check-in
From 20 minutes to under 5
Security
No incidents in the first year, verified by KFTC

Read the full case study

the palm reader, gate 6

02Also shipped

Authorization, payments and standards

KYC2019 to 2024

A KYC identity platform for 60+ financial institutions

I led a KYC identity platform serving 500K+ daily active users across 60+ financial institutions. I owned the API integration and compliance with GDPR, eIDAS and PSD2, and the platform reached 150% revenue growth.

Payment2022

No Card, No Queue: Coffee Paid by Biometrics, Billed to Payroll

A biometric payment system that runs without a card network, shipped in one month with zero false charges.

Case study

biometric pay demo

Standard2023

ISO 19092:2023

With AI and ML engineers, I analyzed 300+ biometric datasets for financial-security governance, as part of KFTC's work on ISO 19092:2023, the biometric security framework for financial services.

Patent2025

Biometric e-signing

Co-inventor of a method for biometric e-signing, in which one signer chains several biometric factors into a single signature token. Korean patent KR102906698B1.

03More work

How I Build and Think

Products

FeaturedAI in Workflow

Every Budget, Built Once: Human-⁠in-⁠the-⁠Loop AI for Grant Budgeting

AI pre-fills grant budgets from their sources, and a grant manager confirms every value. Cut their workload 25 to 33%, saving 3,000 hours annually.

Read case studyTry it live

Context LLMRAG

Context-⁠Based Cafe Search with LLM and Vision

A live LLM app for finding laptop-friendly cafes in Seattle, with RAG pipeline and vision recognition for better search experience.

Read case studyTry it live

AWS HackathonMultimodal AI

Wear What You Own: A Multimodal Stylist

A multimodal agent that picks outfits from your closet photos, your mood and the weather, saving styling time from 20 mins to 5.

Read case studyTry it live

AI Productivity

Worklish

A Chrome extension that turns a YouTube talk into work insights and learning English expression, saving wallpaper images to iPhone.

View code

0 to 1CI/CD

PKNIC mentoring platform

A two-sided mentoring platform for global professionals and students, built zero to one: 31 sessions, rated 4.8 of 5.

Try it live

AI governance

FeaturedLLM Evaluation

A Bilingual LLM Eval Gate for Content Generation

Scores LLMs on quality, latency and cost before any English or Korean marketing content goes public. Drafting went from 30 minutes to 5.

Read case studyView code

Agent Governance

Agents That Stay on Course

A knowledge graph that notices when the rules your agents run on have changed. And how would you govern the agents that would drift in the middle?

Try it live

Ratings from 0 to 5 for Clearview AI, Face++, AnyVision and Trueface on 28 governance metrics. On human oversight, Clearview AI rates 4 and the other three rate 0.28 METRICSHUMAN OVERSIGHTClearview AIFace++AnyVisionTruefaceRATING012345

AI Governance

Governance Check for Facial Recognition Systems

Four facial recognition platforms scored on 28 governance metrics.

Read the audit

AI GovernanceAI Bias

Happy or Angry? An Emotion-⁠AI Fairness Audit

Data Track winner from Humane Intelligence Bias Bounty, researching how neurodivergent people's emotions are detected by AI. My 74.6% match with an emotion AI was shared bias.

Read the report

AI agents

Agentic WorkflowKnowledge Graph

Paper, Screenshots, Web clips. All in One Knowledge Graph.

An AI agent files my handwritten pages, screenshots and web clips into one archive, creating a knowledge graph and quick quizzes!

Read case study

AI AgentIdentity

The AI Agent Lifecycle as an Interactive Story

How AI agent is created and retired from the identity and security perspective.

Play the story

Research at UW

AccessibilityUniv. of Washington

Locate and Recall: Jump to Any Term in a Long Equation, Without Re-⁠reading

Codesigned with a blind CS student: a shortcut speaks back any earlier term in a sequential equation. He rated it 9 to 9.5 out of 10.

Physical ComputingUniv. of Washington

Phone Down, Focus On: A Sensor That Makes Focus Visible

A desk dock that senses when your phone is set down and starts a visible focus timer.

04About

Who am I?

Ji (지) is wisdom, which comes from curiosity.
Yae (예) is art, which comes from intention.

I bring this character to the product and the community.

EducationM.S. in Human Centered Design & Engineering, University of WashingtonBachelor of Business Administration (Accounting, Finance) and B.A. in French, Korea University

More

Me!
how I stay joyful

05Contact

Want to have more conversations?

If your team is building products where AI acts in critical roles on a person's behalf, I would like to hear from you.