Works

Case studies in trust.

Each one started with a system that needed to earn confidence — from biometric payments to airport check-in. The shipped product is the visible half. The judgment behind it is the rest.

Trustworthy AI for Research Budgets

Trustworthy AI for Research Budgets

Responsible AI for research-award budgeting, embedded inside UW's SAGE.

Narrowed an "automate award setup" mandate into one diagnosis — grant managers build every budget twice — and translated HAX, PAIR, and AI4RA into trust-calibrated AI inside SAGE. Projected 75–150 hrs/GM/yr reclaimed.

#Responsible AI#Trust & Safety#AI Product#UX Research#Capstone
Pay with Your Biometrics

Pay with Your Biometrics

Deployed biometric authentication with automated payroll systems

Proving trusted systems could connect without eroding confidence in either, improving 1,270 hours of productivity with 0 false charges (KFTC).

#Discovery to Launch#System Integration#Authentication#Payment#Trust-by-Design
One Palm, Banks to Airports

One Palm, Banks to Airports

Integration of systems enabling Korean domestic travelers to register palm vein data.

Cross-industry biometric interoperability across 12 banks and 14 airports — 500K+ travelers onboarded in year 1, 0 security incidents (KFTC).

#Project Management#Stakeholder Management#Data Infrastructure